Wireless Performance: No Better than the Previous Modem (At Least for Me) The good news was that upload constantly comes in at 40 Mbps, but my downloads can range anywhere from 400 Mbps to 950 Mbps. ![]() The inconsistency remained no matter what port I tired. Here is from yesterday:Įventually, as I tested all weekend and even today, my speeds were all over the place in terms of download speed. I tested multiple times and the results were all over the place. However, the next morning, those speed gains disappeared. With the new router, at least initially last Friday, I saw a nice uptick in speed results. The great thing is the speed from that router was very consistent, and never changed no matter the time of day-overall, great performance. ![]() Most of my time is spent connected hardwired to the Comcast router, averaging download speeds around 820-860 Mbps and 40 Mbps for uploading. Here is where things take a turn.īefore swapping over to the new router, for comparison’s sake, my prior router was Comcast’s XB6-T, which worked well in a wired configuration for roughly 19 months. But, of course, we had not done a single performance test. So far, and I can’t believe I am saying this, the router setup was going well. However, it might not be deployed yet, with the router being so new. According to Comcast’s website, this router does have the feature built-in and ready to go. However, if you thought this feature is going away, think again. To learn more about hotspot features, please visit /wifi.” Thank God. When I tried to shut it off in the Xfinity website account settings, I was brought to a screen that says, “Hotspot Settings Are Unavailable Your device doesn’t support public hotspots. ![]() The good news is that this feature, as of now, seems to either to have been eliminated or paused. While many readers may take issues such an assertion, I think of this much simpler: do you really want someone using your own rented equipment to do God knows what, that you can’t control? I don’t. One issue I have with Comcast, is that many times they do not tell customers their rented wireless routers serve as free hotspots for other existing Comcast customers -possibly slowing their connection and creating what could be possible security issues. My family did not even know I was swapping out the router until I was done. No need to go back and reconnect devices, input new passwords etc. One great feature during setup I loved was that all of my existing Wi-Fi settings were copied over. ![]() The process took about fifteen minutes from start to finish and was smooth. Having something on the install one-sheeter that explains what to do if you have no smartphone would be, well, smart.Īfter following those instructions, I was prompted on my phone to plug in the power cord, my existing coaxial cable from the wall and an ethernet cord from my computer (yes, I still have a desktop, don’t laugh) all into the new router. Moreover, Comcast will have to lose profits if a truck roll is necessary or requested. It seems simple enough, but what if the user does not have a smartphone? Yes, I know most people do these days, but that means a small segment of users will have to call customer support, costing Comcast and those customers precious time. It asks you to download the Xfinity xFi app on the Apple app store or on Google Play, open it and sign in with your Xfinity ID and then follow the onscreen instructions. It seemed way too skimpy, but a clear trend in electronics and other consumer goods these days. All there was in the box for instruction was a one sheeter on how to set up the device. Upon opening the box, something struck me that is not uncommon: very little paper documentation. You can find a lot of technical data on it all over the internet, but, as always, has some good information that is worth a look at. Here are my first reactions to this new router and why it misses the mark for me.įorget the customer-friendly marketing speak-the router is actually a Docsis 3.1 Technicolor XB7 Model CGM4331COM.
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